We do our best to ship every order within 48 hours of purchase. Orders are processed Monday through Friday, excluding U.S. federal holidays. Questions? Reach us via the Contact Us page.
We offer flat rate shipping on all eligible physical orders. Rates are applied automatically at checkout based on your shipping destination.
| Destination | Flat Rate | Estimated Transit Time |
|---|---|---|
| United States (domestic) | $8.50 | 3–7 business days |
| Canada | $18.00 | 7–14 business days |
| International (all other countries) | $29.50 | 10–21 business days |
Flat rate shipping covers standard delivery. Transit times are estimates provided by the carrier and are not guaranteed. 9Fest, Inc. is not responsible for carrier delays once a shipment has been handed off.
We aim to process and ship all orders within 48 hours of purchase. Most orders ship within 1–3 business days. You will receive a shipping confirmation with tracking information once your order has been dispatched.
Pre-sale items: Some products are offered on a pre-sale basis. Pre-sale listings will clearly display an estimated availability date. Pre-sale orders will be held and shipped once the item becomes available. The flat rate shipping charge still applies and is collected at the time of purchase.
The following items are digital or activity-based and are not physical shipments. No shipping charge is applied to these at checkout:
If your order contains both physical merchandise and a non-shipping item, the flat rate shipping charge will apply only to the physical portion of your order.
9Fest, Inc. ships via USPS, UPS, or FedEx depending on destination, package size, and availability at the time of fulfillment. We select the most reliable and cost-effective carrier for each shipment. You will receive tracking information specific to the carrier used for your order.
We ship to most countries worldwide. International customers should be aware of the following:
Heads up for international orders: Customs fees and import duties are not included in the shipping charge and will be collected by your local customs authority upon delivery. These fees vary by country and are beyond our control.
If your order arrives damaged or is confirmed lost by the carrier, please contact us within 14 days of the expected delivery date via the Contact Us page with your order number and a description of the issue. We will work with you to resolve the matter. 9Fest, Inc. is not responsible for packages confirmed as delivered by the carrier to the address provided at checkout.
We accept the following payment methods through our secure checkout:
All transactions on the 944Fest Store are processed through secure, encrypted payment channels. 9Fest, Inc. does not collect, store, or have access to your full payment card details. For questions about payment security, please refer to the terms of your card issuer or PayPal.
All prices on the 944Fest Store are listed and charged in U.S. dollars (USD). International customers are responsible for any currency conversion fees charged by their bank or payment provider.
